Q-Tickets provides event publishing, registration, ticketing, selling, and promoting services across offline, electronic, and mobile ticketing platforms.
The company collects personal information when providing services. Information is typically gathered directly from customers, though agents or service providers may assist. Lists may also be acquired from other companies and public documents.
Collected data includes names, addresses, telephone numbers, and sometimes financial details. Online activity regarding page visits and clicks is tracked. The organization uses information to provide services, fulfill administrative functions, billing, contract creation, and marketing purposes.
Contact details may be used to inform customers about event changes or cancellations. Information is retained for up to 3 years. Registered account holders' details support service delivery, platform updates, and service fee charging.
Booking data is provided to event organizers upon request, excluding personal contact information unless customers consented at purchase. Users may opt-out of email campaigns through their profile settings.
Event organizers receive customer contact details only with explicit consent. They operate under their own privacy policies. Customers wishing to unsubscribe should contact organizers directly.
Service providers and contractors receive information to facilitate service delivery and marketing. Examples include call centers, software contractors, and email/SMS providers.
Non-personal information like browser type, operating system, and IP address is collected to optimize services. Personally identifiable information in aggregate form improves responsiveness to customer needs.
The organization employs physical and electronic security measures including restricted office access, firewalls, and secure databases. However, no data transmission over the Internet can be guaranteed to be totally secured.
Customers have rights to access their personal information held by Q-Tickets.
Information posted on bulletin boards or chat areas becomes public. Q-Tickets cannot guarantee security of voluntarily disclosed information in these spaces.
Cookies facilitate ongoing access and track usage patterns. Users may deny or accept cookies through browser settings, though some features may require them.
Q-Tickets establishes partnerships allowing direct linking to partner sites. The company is not responsible for third-party content or practices and does not endorse linked sites.
Users should close browsers after sessions and maintain password confidentiality. Individuals are responsible for computer security and should exercise caution when disclosing personal information online.
Q-Tickets investigates suspected software piracy reports, which may involve collecting personal information.
Customers may delete their data by clicking the Delete button in their profile. Once deleted, data is not recoverable.
Contact: info@q-tickets.com
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